PHONEZONE’S COMPREHENSIVE WARRANTY
For your peace of mind we offer a comprehensive warranty on all of our devices.
WARRANTY COVER INCLUDES
Any manufacturing fault.
Pre-owned devices - 12 months
New devices - 24 months
WARRANTY DOES NOT COVER
Damage caused by dropping the product or intentional mistreatment.
Any attempt made by you or a third party to fix a device.
Faults or damage that may arise due to normal wear and tear - e.g scratches to touchscreen.
Normal battery life depreciation.
Any handset that has been Jailbroken or rooted after sale.
How to activate your warranty?
Report the fault to us via
email or online chat
A prepaid return label will be
generated anD dispatched to you.
Place the device into the return bag and
drop to any post office nationwide.
On receipt of your device it will be examined
by one of our technicians.
If your device is found to be defective
due to any manufacturing fault it will be
repaired or replaced free of charge.
Your device will be returned to you.