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PHONEZONE’S COMPREHENSIVE WARRANTY
For your peace of mind we offer a comprehensive warranty on all of our devices.
WARRANTY COVER INCLUDES
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Any manufacturing fault.
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Pre-owned devices - 12 months
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Battery Warranty - 6 Months (Consumable Good)
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Battery Health Data Will be 85% upwards on all devices.
WARRANTY DOES NOT COVER
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Liquid damage.
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Intentional damage.
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Software issues.
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Damage caused by dropping the product or intentional mistreatment.
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Any attempt made by you or a third party to fix a device.
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Faults or damage that may arise due to normal wear and tear - e.g bending of device.
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Normal battery life depreciation.
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Any handset that has been Jailbroken or rooted after sale.
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If the device has been plugged into an unearthed outlet.
How to activate your warranty?
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STEP 1
Report the fault to us via
email or online chat
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STEP 2
A prepaid return label will be
generated anD dispatched to you.
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STEP 3
Place the device into the return bag and
drop to any post office nationwide.
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STEP 4
On receipt of your device it will be examined
by one of our technicians.
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STEP 5
If your device is found to be defective
due to any manufacturing fault it will be
repaired or replaced free of charge.
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STEP 6
Your device will be returned to you.
