Splitit payment allows our customers to purchase a device and pay by monthly installments. The maximum number of installments is 4. A credit card is required to pay by Splitit. A Visa debit or MasterCard will not work at this time.
Yes you can return your item for any reason within 14 calendar days of receiving it. The item must be in its original packaging and not damaged in any way. To return your item contact us by any of the contact methods published oon our website.
Once an item has been returned to our store it will be inspected by our technicians. This usually takes 2-3 days. Once all is in order a refund will be issued. The refund will be returned to the account used to pay for the item.
The warranty covers hardware faults that aren’t caused by damage or misuse by the user. The warranty does not cover: software, water damage, accidental damage, broken or smashed LCD, pixel loss. Accessories provided with a mobile phone or tablet purchase are not covered by the warranty.
We are an online store located in Limerick, Ireland selling quality used phones. We formed Phonezone.ie in 2017. We are a sister company to www.screenshelf.ie which has been operating in Ireland since 2014. Screenshelf.ie is Ireland's leading phone part supplier.